MOBILE CRM – App for Sales CRM

You can now do a real‐time tracking of your mobile sales force and get real‐time updates of orders, delivery and collections. And if the internet connection is patchy – that’s no problem because SYSPRO Espresso has offline work mode.

SYSPRO Espresso is a platform independent application, which runs on any devices (phone, tablet or phablet). Device agnostic behavior makes it easily available from anywhere at anytime. SYSPRO Espresso is a SYSPRO’s in-house product, which runs on SYSPRO’s database. It is seamlessly integrated with SYSPRO and allows real‐time retrieval and updation of data from/to SYSPRO

CRM Module

The CRM module on the tab provides the option for capturing primary sale as well as secondary sale. It has an offline working mode and automatically syncs with the online SYSPRO ERP server as and when connectivity is reestablished.

The functionalities include:

  • Sales Quotation Creation and Modification
  • Sales Order Creation and Modification
  • Dealer/Distributor order taking (for secondary sales)
  • Product master look‐up with price lists
  • Distributor Delivery
  • Collection Updation
  • Open Order Status
  • Daily Call Report (for field sales executives)
  • New Customer Registration (with geo tagging)
  • Reports

Geo‐tagging Module

The geo‐code for all customers (stockists, distributors, retailers) can be captured in the respective master. Every time a call report is entered in the app the actual GPS coordinate of the sales executive is captured which is compared with customer geo‐code. Any marked difference in the position can be alerted to designated managers through an email.

Merchandising Module

SYSPRO Espresso gives an option to take photos and upload to the same to the SYSPRO ERP server. This can be used for

  • New outlet registration
  • Merchandising
  • Competitor’s product displays

Sales Collaterals

Product catalog and product details can be stored and easily retrieved in the mobile device. The formats can range from documents, spreadsheets, slides and videos.

Hardware Specifications

  • Processor: 1.2 GHz or higher
  • RAM: 1 GB or higher
  • ROM (Storage) : 4 GB or higher
  • Connectivity : Wi-Fi / 2G / 3G
  • Display Type : Capacitive Touchscreen
  • Camera : 2 MP or higher
  • OS : iOS / Android 4.0.4 (Ice Cream Sandwich) or recent version / Windows
  • Browser : Safari / Google Chrome / Mozilla / IE

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